Job No – 3198 | Business Development Associate |

Job Description

Handles concerns and creates resolution between Franchisee, Franchisor and Board of Directors
Collaborating with marketing and assist in attaining profitable sales for existing franchisee
Assist and communicate frequently with the all existing franchisees ensuring that the queries/requests have been relayed to concerned departments and the result/ action are being done appropriately and timely
Ensuring that all existing franchisees are aligned with the brand standardization, procedures, promotions, guidelines, rules and regulations.
Understand customer needs and develop plans to address them.
Resolve customer complaints quickly and effectively.
Forward upselling and cross-selling opportunities to the sales team.
Promote high-quality sales, supply and customer service processes.
Aim to preserve customers and renew contracts.
Approach potential customers to establish relationships.
Skills Required:

Experience in sales or customer service is preferred.
Problem-solving attitude.
Excellent communication skills.
Aptitude for fostering positive relationships.
Teamwork and leadership skills.
Customer-oriented mindset.

Qualification – Bachelor’s degree in Business Administration, Operations Management, or related field.

Location – Nashik

Company Sector – food sector