Job No – 2958 | Linux technical support Engineer |

Job Description

Location – Nashik / Company Sector – It Sector

Need good written and communication skills.
Customize server setups.
Database management and setups.
Knowledge of Webhosting, Cpanel, WHM, Plesk , DirectAdmin.
Customer handling skills over phone.
Good knowledge of troubleshooting technical issues.
Good Knowledge of Linux and Windows.
Able to work in a flexible schedule.
Working with customers to identify software problems and advising on the solution.
Logging and keeping record of customer/employee queries.
Ability to give software Demo to customers.
Updating self help manual so customers/employees can try to fix problems themselves.
An in depth understanding of the software customers are using.
An ability to assess each customer or employees IT knowledge levels.
Logical thinker & Ability to deal with difficult callers.
Good communication skills.
Good analytical and problem solving skills