Job Description
- · Assist the Sr. Recovery Executive in tracking and managing outstanding payments.
- · Make regular follow-ups with customers via calls, messages, and emails for payment collection.
- · Maintain and update recovery records, payment status, and customer communication logs.
- · Coordinate with Accounts and Sales teams for billing and payment-related clarifications.
- · Prepare daily/weekly recovery reports and share updates with the Sr. Executive.
- · Support in resolving customer queries related to pending payments.
- · Ensure proper documentation of recovery cases and payment proofs.
- · Follow company policies and maintain professionalism during customer interactions.
For More details – 9404413050