Job No – 3093 | Trainer |

Job Description

Design, develop, and deliver training programs for new hires and existing team members.
Conduct onboarding sessions, including orientation, company culture, and job-specific training.
Provide ongoing coaching and support to enhance employee performance and knowledge.
Ensure that all employees adhere to standardized operational procedures, food preparation, and safety protocols.
Monitor and evaluate staff performance to identify areas for improvement.
Keep abreast of menu changes, new product launches, and updates to ensure accurate and up-to-date training materials.
Train staff on menu items, ingredients, and allergen information.
Train employees in customer service best practices, including communication, problem resolution, and the art of creating positive guest experiences.
Ensure that all staff members are aware of and adhere to health and safety regulations, food safety standards, and company policies.
Solicit feedback from employees and management to continually enhance training programs.
Adapt training materials and methods as needed to address evolving needs.
Qualifications:

MAB/BBA/ bachelor’s degree in a related field preferred.
Proven experience in the QSR industry, with a focus on training and development.
Strong understanding of QSR operations, including food preparation, service, and safety protocols.
Excellent communication and presentation skills.
Patient and enthusiastic trainer with a passion for helping others succeed.
Ability to work in a fast-paced environment and adapt to changing circumstances.
Knowledge of e-learning platforms and training software is a plus.

Qualification –